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Palyanytsya Mug (Yellow)

Palyanytsya Mug (Yellow)

Regular price $34.90 USD
Regular price Sale price $34.90 USD
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Quantity

Shipping

Processing Time

The average processing and manufacturing time for an order is 1-5 business days. Please note that processing time may vary depending on the specific product and order volume.

Estimated Delivery Times

Standard Delivery

  • United States: 7-16 business days
  • Canada: 8-21 business days
  • Europe: 7-14 business days
  • Rest of the World: 14-28 business days

Express Delivery

  • (Worldwide): 6-8 business days

We will do our best to meet these dispatch estimates, but we cannot guarantee them. Actual delivery time will depend on the delivery method you choose and potential delays caused by the shipping provider or customs processing.

Delivery Methods

We offer a range of delivery methods, including standard and express options, depending on your location. Express delivery is available worldwide and typically takes 6-8 business days.

Important Information

  • Customs and Import Taxes: Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
  • Delays: While we strive to ensure timely delivery, we are not responsible for delays caused by postal services, customs, or other factors beyond our control.

Returns

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

How to initiate a return

To start a return, you can contact us at be.ua.com@gmail.com or write to us through our Contact Us page. We will provide you with the address for returning the item.

  • If the return is due to a defective product or incorrect shipment, we will cover all shipping costs.
  • For all other returns, the buyer is responsible for covering return shipping costs.

Return processing

Once we receive and inspect your item, we will notify you of the approval or rejection of your return. If approved, the refund will be processed and applied to your original payment method within 7 business days. Please note that the time for the refund to appear in your account may vary depending on your bank or payment provider.

Exceptions / Non-returnable items

Certain types of items cannot be returned:

  • Perishable goods (such as food, flowers, or plants)
  • Custom products (such as special orders or personalized items)
  • Personal care items (such as beauty products)
  • Hazardous materials, flammable liquids, or gases

If you have questions or concerns about a specific item, please contact us before making a purchase.

Abuse prevention

We reserve the right to refuse returns if the item does not meet the return conditions, such as being worn, damaged, or missing original packaging. If we detect patterns of abuse or misuse of our return policy, we reserve the right to refuse future returns from the customer.

Tax Information for EU & UK Customers

Important Notice for EU and UK Customers:

Please note that we do not charge VAT on purchases shipped to the EU and the UK, as our business is below the threshold for VAT registration. This means that your order may be subject to additional taxes, duties, or customs fees upon delivery.

These fees vary depending on your country’s regulations and are the responsibility of the buyer. We recommend checking with your local customs office for more information on any potential charges.

Thank you for your understanding!

The "Palyanytsya" mug is a symbol known to all Ukrainians and understood only by those who are truly “one of us.” This yellow ceramic mug celebrates unity and resilience, perfect for enjoying a hot drink while reflecting on the bond shared with fellow Ukrainians during these challenging times.

Designed by Ukrainian artist Oleksandr Grekhov, this mug is a reminder of the strength and solidarity of the Ukrainian people. Whether you're in a shelter, volunteering, or simply taking a break, this mug will be your companion through it all.

Key features:

  • Color: White + yellow.
  • Volume: 350 ml (12 oz).
  • Dimensions: Diameter – 8.5 cm (3.35 in); handle width – 3 cm (1.18 in), handle height – 5 cm (1.97 in).
  • Material: Matte ceramic.
  • Printing method: Hot decal for durable, long-lasting prints.
  • Care instructions: Microwave safe, but not recommended for dishwasher use.
  • Designer: Oleksandr Grekhov.
  • Comes in a cardboard box with a viewing window, making it perfect for gifting.

💛 This mug is made in Ukraine, supporting local artisans. A portion of the proceeds from each sale helps fund volunteer projects. For more information, visit the Support Ukraine section.

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